Q: What is gold-plated jewellery?

A: Gold-plated jewellery has a thin layer of gold over a base metal, giving it a warm, luxurious colour. The gold layer is generally quite thin, so while gold plated jewellery mimics the look of solid gold, its composition makes it more affordable and lightweight.

Q: What is rhodium-plated jewellery?

A: Rhodium-plated jewellery is coated with a thin layer of rhodium, a durable metal from the platinum family. This gives the piece a bright, reflective white-silver finish that enhance it’s durability and wear resistance, making it ideal for daily wear.

Q: Can I clean my jewellery myself?

A: Yes! Here’s how to keep your jewellery looking its best:

1. Use mild soap and water – Dip your jewellery into a mixture of mild detergent and warm water. Gently scrub the jewellery surface to remove dirt or tarnish.

2. Use of soft jewellery polishing cloth – Rub gently with a soft polishing cloth to remove tarnish or dirt. Avoid apply excessive force or use of rough cloth that could scratch or remove the plating.

Q: How can I keep my jewellery sparkling and shining?

A: Follow these tips to maintain your jewellery’s shine and durability:

• Avoid contact with household cleaners, hand sanitisers, disinfectants and bleach.
• Avoid chlorinated water (often identified in the swimming pool, hot tub or cleaning products).
• Avoid products containing sulfur (e.g., eggs, onions, mustard and salad dressing).
• Avoid applying lotion, cosmetics, hairspray or perfume after putting on your jewellery.
• Avoid wearing jewellery while cooking, cleaning, exercising or doing household chores, as it may come into contact with sweat.
  

Q: How can I determine the jewellery actual size?

A: Refer to the measurement image provided for each product. Alternatively, visit your nearest Authorised Agency or Zhulian Business Center for accurate sizing.

Refer here to learn how to measure your ring size or how to measure your bracelet size

Q: Is Zhulian jewellery suitable as gifts?

A: Absolutely. Every piece is thoughtfully crafted, making it a perfect gift for anniversaries, weddings, birthdays, any special occasion or simply for everyday elegance.

Q: Are Zhulian jewellery designs suitable for daily wear?

A: Yes. Our collections are made with both style and comfort in mind, making them ideal for both daily wear and special occasions.

Q: Do Zhulian jewellery comes with a warranty?

A: Yes. Certain jewellery products come with a limited service warranty. Please refer to our Zhulian Jewellery Service Warranty Policy for details, or contact customer support for assistance.